Privacy Policy

  • Privacy Policy 

  • Gohence.com is committed to safeguarding your privacy. We treat all personal data provided by you in strict confidence, and will only use your personal data in the manner set out in this Policy. This Policy describes how we may collect, use, disclose, process and manage your personal data and applies to all personal data that you provide to us and the personal data we hold about you.

  • By providing us with your personal data, you consent to our collection, use and disclosure (including transfer) of your personal data in accordance with this Policy. Please DO NOT provide any personal data to us if you do not accept this Policy.

  • In the course of our business, we may be collecting, using, disclosing and processing personal data, on behalf of third parties. In such situations, we are obligated to abide by their instructions in relation to such personal data and this Policy will not apply.

  • What is personal data.“Personal data” is data that can be used to identify a natural person. Examples of personal data include name, address, contact details, identification numbers, telephone numbers, email address and photographs.

  • Voluntary provision of personal data.Your provision of personal data to us is voluntary. However, if you choose not to provide us with the personal data we require, it may not be possible for us to contact you or provide you with the products or services that you require from us.

  • Providing personal data belonging to others.If you provide the personal data of anyone other than yourself (including your family members), you warrant that you have informed him/her of the purposes for which we are collecting his/her personal data and that he/she has consented to your disclosure of his/her personal data to us for those purposes.

  • Accuracy and Completeness or personal data.You must ensure that all personal data that you provide is true, accurate and complete.

  • Generally, we may collect your personal data when you:

  • a) register for any of our products or services;

  • b) use any of our products or services;

  • c) submit any data or document to us for processing;

  • d) perform an online transaction on any of our Platforms;

  • e) report a problem with any of our Platforms;

  • f) fill in our surveys and provide feedback;

  • g) access or request for access to our premises;

  • h) contact us whether through email, fax, telephone, or writing; and/or

  • i) submit your personal data to us for any other reason.

  • Purposes for Collection, Use or Disclosure of Personal Data

  • Service related purposes.Generally, we collect, use or disclose your personal data for the following service related purposes:

  • a) to manage your relationship with us;

  • b) to provide you with the products and services that you have requested, including products and services from third party service providers;

  • c) to assist you with your enquiries;

  • d) to contact you for feedback after the provision of our products and services; and

  • e) to keep you updated on our products and services.

  • Business purposes.We may also use your personal data for purposes connected or relevant to our business, such as:

  • a) complying with our legal obligations and requirements;

  • b) enforcing obligations owed to us;

  • c) research into the development of new products and services or improvement of our existing products and services;

  • d) accounting, risk management and record keeping;

  • e) carrying out research, planning and statistical analysis; and

  • f) staff training.

  • Marketing purposes. We may use your personal data for the purposes of marketing our products and services and/or the products and services offered by our partners and business associates.

  • In using your personal data for marketing purposes, we may send marketing messages to you by sending e-mails messages to your e-mail adress.

  • Security purposes.We may use the personal data collected from you for security purposes. For example, your image may be captured by security camera on our premises or your identification documents retained to monitor your access to and exit from our premises.

  • Contacting you. When using your personal data to contact you for the above purposes, we may contact you via post, fax, e -mail, SMS, telephone or any other means.

  • We will not sell your personal data to third parties.

  • Other permitted disclosure.You agree that we may also disclose your personal data as required or permitted by law. We may disclose your personal data to regulatory authorities, statutory bodies or public agencies for the purposes of complying with their respective requirements, policies, directives and contracts.

  • Protection of personal data.We will take reasonable measures to safeguard your personal data.

  • We will retain personal data for a reasonable period to fulfil the above mentioned purposes and in accordance with our legal and business purposes.

  • You may request for correction or a access to the personal data we have collected about you. Please contact us to find out how to request for correction or access.

  • We may be prevented by law from complying with your request. We may also decline your request if the law permits us to do so or if our records have been destroyed in accordance with our internal data retention policies.

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  • You may withdraw your consent given for any or all purposes set out in this Policy by contacting our Data Protection Officer (see “How to contact us” section below). However, we may not be in a position to continue to provide our products or services to you if you withdraw your consent for purposes that are necessary for the provision of such products or services.

  • We may amend this Policy from time to time and will make available the updated policy on our website www.gohence.com Each time you use our platforms, or contact, interact or transact with us, you acknowledge and agree that our latest privacy policy shall apply to you.

  • If you have any questions or concerns regarding any aspect of this policy or the personal data you have provided or wish to make a request or withdraw your consent given for any or all purposes set out in this Policy, please contact:

  • GO Design İcmimarlik Ltd. Sti.

  • Kınıklı Mah. 6018 Sok. No:14/2 Pamukkale /Denizli

  • Turkey 20160

  • Email : [email protected]

  • Privacy Policy Version 1.1 applicable December 2020